For the first 12 months from the date of the purchase, Novita Diamonds offers one free resizing for engagement rings. To arrange this service please contact us on +65 6980 8200,   +65 8139 6883, at orders@novitadiamonds.com.sg or via chat on our website.

In-Showroom Resizing (Recommended):

Mail-In Resizing Option:

PLEASE NOTE: If the ring needs resizing more than 3 sizes +/-, it may incur an extra cost or the setting may need to be replaced altogether.

If your ring has an engraving, the resize will remove the engraving and it will need to be redone. A new engraving fee will be invoiced to you.

For the first 3 months from the date of the purchase, Novita Diamonds offers one free resizing for men and women wedding rings. To arrange this service please contact us on +65 6980 8200,   +65 8139 6883,   at orders@novitadiamonds.com.sg or via chat on our website.

Due to the design and fabrication of certain rings, some pieces can not be resized. This issue is more common with men's wedding bands which have bevelled edges, multiple parts or combinations of different coloured metals. Men's and ladies rings that have diamonds in them could also be problematic for resizing or limited to a certain number of sizes. Titanium and Black zirconium rings can also not be resized. Please check with our staff prior to placing your order to see if the ring you would like to purchase is possible to resize.

Prior to purchasing such a piece we would strongly recommend visiting one of our showrooms to try the design on first, while guided by our professional and friendly staff.

Important Details:
The cost of sending the ring to us is your responsibility. Use registered post, include a tracking number, and pack the ring securely to prevent damage in transit.
Novita will cover the cost of returning the resized ring to you via courier.
For Singaporean customers, we recommend using registered post with full insurance, signature on delivery, and proper packaging. Damages caused by inadequate packaging are not covered by Novita.
We will notify you once your ring is received and provide an estimated timeframe for the resizing process.

International Customers:
If you are in a country without a Novita showroom, you may send your ring to us at your expense. We will resize it for free and return it via FedEx at our cost. Alternatively, if you prefer to have the ring resized locally, please contact us to arrange a credit toward the resizing cost.
If you have further questions, feel free to contact our team for assistance.